Service FAQ

At Goss Chevrolet in Champlain, NY, we're committed to keeping your Chevrolet (or any vehicle) running strong long after you drive off our lot. Our certified technicians and knowledgeable parts team are here to provide expert service, genuine Chevrolet parts, and honest advice for every maintenance need or repair question. Whether you're scheduling routine maintenance, seeking OEM replacement parts, or troubleshooting an issue, this FAQ is designed to answer your most common questions and help you get back on the road with confidence.

Schedule Service

Q: Why should I service my vehicle at a dealership?
A: When you service your vehicle at Goss Chevrolet it'll be taken care of by a factory-trained technician who knows their way around your vehicle's specific make and model. It is also the best way to ensure that your vehicle will receive genuine OEM parts! Plus, if you have a warranty on your car, the service will be covered! Call our service center to learn more and book your appointment today.

Q: Are there service specials or coupons available?
A: Yes, we offer service & parts specials here!

Q: Is the service center open on Sundays?
A: We are closed on Sundays, but open Monday through Saturday. Contact our service team to see how we can help you!

Q: How often should I check my tire pressure?
A: With most new vehicles drivers can check the tire pressure on their dashboard but if you own an older vehicle it's recommended to check your tires once a month. If you're looking for a quality set of tires, a tire rotation or any other tire service, please contact our service department.

Q: May I bring any vehicle in for service?
A: We service all makes and models. In addition to servicing on-brand vehicles, we also service all non-brands to meet our customer needs.

Q: What Maintenance Services do you offer at Goss Chevrolet?
A: We offer a full range of automotive services, from brake maintenance, oil changes, and tire rotations to all the essential routine care your vehicle needs to stay reliable for years. And it doesn't stop there, we're also equipped to handle major repairs whenever your car needs extra attention.

Q: How do I Schedule a Service Appointment?
A: Schedule online or call (877) 593-7979. The Goss Chevrolet Service Center is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 3:30 PM, and closed on Sunday.

Q: Does Goss Chevrolet have a Collision/Body Shop?
A: Yes, check out Collision Shop here.

Parts and Accessories Questions

Q: Where can I buy genuine Chevrolet parts in Champlain, Ny?
A: The Goss Chevrolet Parts Center offers genuine OEM parts for all Chevrolet models. Order in person, call us at (877) 593-7979, or use our online form. We're open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 3:30 PM, and closed on Sunday. Using genuine Chevrolet parts ensures proper fit, peak performance, and full warranty coverage.

Q: How can I order parts online from Goss Chevrolet?
A: To order parts online, contact the Goss Chevrolet service team with your vehicle's make and model and the parts you need or order online here. We'll quickly confirm availability and pricing, and offer convenient pickup or delivery right to your home. You can count on us to provide the correct OEM match for more complex components, like clutches or alternators.

Contact Goss Chevy Today!

We're more than just a dealership, we're your trusted partner for keeping your Chevrolet (or any make) performing at its best. Whether you have a quick question, need to schedule service, or want to order genuine parts, our friendly team is ready to help. Give us a call at (877) 593-7979, stop by our service center at 622 State Route 11 in Champlain, NY, or reach out online today. Drive with confidence knowing Goss Chevrolet has your back, every mile, every maintenance visit. We look forward to serving you!

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